Eccleston Square Hotel

The rooms are nice, clean, and well located, and the staff are friendly. Still, be aware of the £200 deposit at check-in: it goes into a holding account and is meant to be released a week after checkout. I had to chase the hotel about it and about mistaken charges to my bank, and eventually started a chargeback. For two nights costing £300, they charged £33 for breakfast and also deducted another £33 for the same breakfast from my deposit, leaving £66 wrongly charged and the £200 still held. They told me to contact my bank, and despite contacting the hotel repeatedly, they couldn't understand the issue. My bank understood and started the chargeback. I wouldn't risk staying again because of the hassle. If you are willing to, the hotel itself is worth recommending, but breakfast is £16.50 for a few biscuits and a box of cornflakes.

Feebe provided extraordinary service and really enhanced our stay. The hotel has been beautifully renovated, the staff are outstanding, and there's a great location across from a park guests can access. Thanks to everyone at the Eccleston for a wonderful stay.

The room felt unreal, really posh and clean, and I'd definitely stay again. It was a last-minute booking, and the price seemed reasonable. Next time I'd like breakfast included, unless it's stated that it isn't.

There’s a stunning private garden to wander through across the road. The room was compact but perfectly acceptable, and the staff throughout the hotel were lovely. All in all, a very pleasing stay.