Secret Legend Suites

The staff were the best, and the price felt right. You get views of the blue domes, a private mini jacuzzi outside, and access to heated shared pools. The lighting is modern, and there are TV options like Netflix. For a memorable stay in Greece, Secret Legend Suites is a great pick.

My mom had an accident two days before check-in. We tried contacting them to ask for a refund, even with a medical certificate, but they refused because of their policy. Other companies have made an exception for health-related cases. When I arrived hoping to find a solution, the place was under renovation, which we hadn’t been told about. They said we could use another room for a few hours, then move again. As I told them, enjoy the money!

The room was clean and beautiful, and the hotel itself and its location were great. My experience was good overall, but the service needs work. Shampoo wasn’t replenished, there wasn’t anyone at reception at all hours, and they charged extra for basics like milk or teabags. We were paying $400 a night, so those charges felt unreasonable. What really upset me was that when my spouse checked out, a staff member asked for a tip and made a face when she declined. I’ve never been verbally asked to tip at checkout before. After I posted, the hotel’s response disputed what I’d said. To be clear, we weren’t given tea for free, there was nobody at reception, the staff member did make a face when we refused the tip, and shampoo should have been refilled without us needing to ask, especially at a five-star hotel. The response made it seem to me that management would rather dispute the facts than admit a mistake. I won’t stay again.

Konstantinas was so helpful and friendly. Our room was amazing, with a stunning caldera view. It’s a beautiful place to get away from the crowds.