Novotel Hong Kong Citygate
About this property
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
Rooms
See rooms and prices for your stay.
1 / 5 Executive Premier Suite 1 king bed
- 26 m2
- 1 x King-size bed 150-183 width
- Individually adjustable air conditioning
- Wheelchair-accessible
- Wi-fi
- Pay movies
- Toiletries
- Desk
- Bathrobes
- Slippers
- Smoking rooms
- Satellite TV
- Number of bedrooms: 1
- Housekeeping
Executive Premier Suite 1 king bed: Room Amenities
- Children share the bed with parents
- Soundproof room
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
1 / 3 Executive Premier Room with twin beds
- 28 m2
- 2 x Single bed 80-130 width
- Toiletries
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Wheelchair-accessible
- Wi-fi
- Pay movies
- Desk
Executive Premier Room with twin beds: Room Amenities
- Bathrobes
- Slippers
- Smoking rooms
- Satellite TV
- Number of bedrooms: 1
- Housekeeping
- Children share the bed with parents
- Soundproof room
1 / 5 Standard Room with 1 queen bed
- 28 m2
- 1 x Queen-size bed 150-154 width
- Smoking rooms
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Pay movies
- Toiletries
- Desk
Standard Room with 1 queen bed: Room Amenities
- Bathrobes
- Slippers
- Satellite TV
- Number of bedrooms: 1
- Housekeeping
- Children share the bed with parents
- Soundproof room
1 / 2 Executive Premier Room with 1 queen bed
- 28 m2
- 1 x Queen-size bed 150-154 width
- Desk
- Toiletries
- Pay movies
- Wi-fi
- Bathrobes
- Soundproof room
- Slippers
- Smoking rooms
- Satellite TV
- Number of bedrooms: 1
- Housekeeping
- Children share the bed with parents
Executive Premier Room with 1 queen bed: Room Amenities
- Bathroom: 1
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Wheelchair-accessible
Guest reviews
Recent reviews shared by hotel guests
The service from arrival through departure felt sincere and thoughtful, which made a big difference while traveling with family, especially the kids. Grima at reception welcomed us warmly and kept things seamless throughout the stay, with thoughtful gestures that made it memorable. Dinna in the lounge also gave outstanding service and made us feel welcome. We chose Novotel Citygate Hong Kong because of positive online reviews and our family's recommendations, and it lived up to them. The location is incredibly convenient, but the staff were what truly made the stay. We had a fantastic time and will definitely book this hotel again on our next visit. Highly recommended.
The mountain and ocean views were lovely, and our room had plenty of space, water, and toiletries. We could walk straight into Citygate Outlet mall, with the MTR and bus station connected there too. Staying with family was easy, especially with the free airport shuttle in both directions. Check-in was quick, and the staff kindly let us in early and provided an extra bed at no charge when the only room available then had a queen bed.
The room was modern, clean, and comfortable, and the blackout curtains helped me get a couple of hours of sleep before dinner. I was on the 20th floor and had a pretty decent view. The hotel connects directly to the shopping mall, where I ate, then I took a short walk around the very urban local area. The airport trip was simple: I caught the shuttle at terminal 2 just as it was about to leave. It runs about every 20 minutes, though finding the stop from terminal 1 may take asking around. Look for door 9 for the Citygate shuttle. The ride took about 10 minutes and was comfortable. Staff at the desk were polite and informative, and check-in was easy. I took the shuttle again the next morning. Very convenient and comfortable overall.
There’s a designer outlet style shopping mall attached to the hotel, which was handy. The arrival staff were helpful, and my room was clean and tidy. The bed was the most comfortable one I’ve slept in for a long time. I was only there overnight, so I didn’t get to try any food at the hotel.
This was my second stay at Novotel, and the staff were kind and helpful again. The room was spacious and comfortable, and the location inside Citygate Outlets made things easy, with the MTR connection and airport shuttle as added conveniences. I do wish there were a bidet in the toilet, as not having one was a bit of a hassle. More breakfast choices would also be welcome.
Amenities
Everything available at this property
General Services
57 available- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Projector
- Secretarial service
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Theatre / auditorium
- Solarium
- Hairdressing salon
- Green Globe Certification
- Early Check In
- Non Smoking Establishment
- Single Use Plastic Free
- Cycling / mountain biking
- Basketball
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
2 available- Car park
- Valet parking
Meals
9 available- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
Business Services
3 available- Conference room
- Meeting room
- Fax
Recreation & Wellness
3 available- Sauna
- Massage
- Beauty salon
Pool and beach
2 available- Indoor freshwater pool
- Children’s swimming area
Sports
2 available- Gym
- Fitness
Children
2 available- Babysitting service
- Children playground
Room Amenities
2 available- Towels and bed linen
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
137 m 2 min walk
296 m 4 min walk
5.7 km
62 m 1 min walk
Attractions
20- Tian Tan Buddha5.7 km
- Ngong Ping 3605.8 km
- Hong Kong Disneyland10.5 km
- Tsing Yi Park18.3 km
- Tin Shui Wai Park19.3 km
Restaurants
20- Resto62 m 1 min walk
- Premier Lounge65 m 1 min walk
- Olea83 m 1 min walk
- Moccato99 m 1 min walk
- 牛氣107 m 1 min walk
Transit
20- 香港國際機場 Hong Kong International AirportAirport3.6 km
- 澳門國際機場 Aeroporto Internacional de MacauAirport39.8 km
- 海堤灣畔 Seaview CrescentBus137 m 2 min walk
- 東薈城 CitygateBus207 m 3 min walk
- 怡文中學 E Wun Secondary SchoolBus249 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 440
- Main building floors
- 19
