Pradip M.
We were left sitting in reception when we arrived at 11:30 PM because the manager wouldn't let us into the room until I paid the 1200 still showing as due. I'd booked dinner, but it arrived too late for us to get any, and the 1200 was still listed under my name. The listed amenities also weren't accurate: the app said there was an elevator, but there wasn't one. I chose it for that reason because two or three people with us were over 75. I feel Oyo misleads customers about facilities and leaves them in a difficult spot. A terrible experience.
