Snow Elephant
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Available
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English, Japanese
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Victor L.
The lodge has several freshly renovated areas, and our room was clean. I spent five days in Hakuba snowboarding, and the owners and staff were extremely helpful. The guest atmosphere was great too, and I made a few friends while there. Each morning’s breakfast was filling and nicely balanced for a full day on the slopes. I asked for the handmade dumplings for dinner, which costs extra, and they were excellent. The lodge is friendly for English speakers. Regular shuttle buses to Escal Plaza are very close by, giving access to Goryu and Hakuba47. You can also ski or snowboard back from Escal to Snow Elephant’s parking area. Thanks for having us, Wei, Bunny and Ben.
Mikalai B.
Friendly staff, a cozy place and a handy base for skiing or snowboarding nearby. The resort is about a 15-minute walk away, and the shuttle stop is right by the hotel. There’s a ski and snowboard room, a place to dry clothes, and even a small dryer in the room. Breakfast was tasty, and coffee and tea were available all day in the kitchen. They offer free wifi and a smoking area on the terrace. At checkout, they offered us a free ride to the nearest bus stop, which was very useful with luggage. The soundproofing isn’t great, so you can hear people in other rooms. Our room was clean overall, though there were a few small spots and mold at the window. Hot water wasn’t available from 10 am to 3 pm in our case, but we were out then, so it wasn’t a problem for us.
Gwendolyn L.
We stayed five nights and would happily come back. The owners, a lovely couple, were very helpful. They gave us free rides to and from the bus station before check-in and after checkout, and arranged luggage forwarding, which was a big help since we don’t understand Japanese. They’re snowboard instructors, so ask them about lessons if you need one. They speak English and Mandarin. Our room was clean, heated and a good size for two. The large common room has water, tea, a TV and a massage chair, with space to relax, work or chat. Since we visited in February and the guests, owners and staff all love skiing or snowboarding, there was plenty to talk about, and we even went to an izakaya together. There’s a dry room for gear and snow clothes. Breakfast was huge, cooked when you arrive in the common room, and the dumplings for dinner were great.
Michael F.
The hosts were extremely kind and helpful, and the breakfasts kept us going all day. We took the free morning shuttle to ski Goryu, then at the end of the day followed a route through the forest and skied back to the front door. We had an excellent stay at Snow Elephant.
Wei Z.
Snow elephant was clean, spacious and comfortable, and the hosts were lovely, kind and so helpful. Our group of six families with kids had a great time. We’ll definitely come back. It’s the best place we’ve stayed!
Amenities
Everything available at this property
General Services
10 available- Smoke Free Property
- Heating
- All Spaces Non Smoking (Public And Private)
- Luggage storage
- Diet menu (on request)
- Hiking
- Cycling
- Ski storage
- Ski In/Ski Out
- Skiing
Internet
1 available- Internet access
Parking
1 available- Offsite parking reservations required
Meals
1 available- Bar
Business Services
1 available- Fax and copy machine
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Non Smoking Rooms
- TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
2 available- English
- Japanese
What's nearby
Explore attractions, restaurants and transport around the hotel
748 m 9 min walk
936 m 12 min walk
456 m 6 min walk
209 m 3 min walk
Attractions
20- Hakuba Goryu Snow Resort456 m 6 min walk
- Hakuba Green Sports Park2.3 km 28 min walk
- 姫川源流湧水3.8 km
- snow peak Land Station Hakuba4.0 km
- 百名座no.1,2 LAND STATION HAKUBA4.0 km
Restaurants
20- 日本料理 華火209 m 3 min walk
- AROME249 m 3 min walk
- Shokudo R - Restaurant R254 m 3 min walk
- Sol447 m 6 min walk
- 漁師食堂451 m 6 min walk
Transit
20- 神城Train748 m 9 min walk
- 白馬五竜Bus936 m 12 min walk
- 飯森Train1.1 km 14 min walk
- 南神城Train2.9 km 37 min walk
- 白馬町Bus3.8 km

Stay rules
Important conditions for your stay