Takumi F.
The setting beside beautiful Towdako lake is fantastic, but our late June half-board stay booked through a major reservation platform was truly horrible. For a hotel rated three stars, the meals were below average at best. At checkout, the woman at the front desk insisted we pay in cash. Only afterward did we notice a Japanese sign saying credit cards were welcome. I messaged the platform’s customer service to complain and still haven’t heard back, and I can’t post a review of the hotel there. I learned not to rely only on hotel-booking-site reviews, since those sites have a conflict of interest.

