Brandon E.
The private onsen was wonderful for relaxing, and the rooms were large with working AC. The surroundings are quiet and cozy, and there's free sake in the fridge. It's about a 20-minute walk from the station. A foreign staff member was very nice and arranged a cab for us to go back to the station and look around. But when we called to ask the grey haired karen bob lady to arrange a cab back to the ryokan, she was unacceptably rude. I'd never heard such impolite words in Japan. The service was awful enough that I'd choose another ryokan, even though the onsen was worth the stay.

