Hotel Garza Canela
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 12:00
- Parking
- Free
- Pets
- Not allowed
- Room types
- 3
Room Information
Rooms
Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- desk
- private-bathroom
- shower
- toiletries
- towels
Add your dates to see current rates.
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- private-bathroom
- shower
- toiletries
- towels
Add your dates to see current rates.
Standard room
- Private bathroom
- air-conditioning
- desk
- private-bathroom
- shower
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Lauren M.
The people here are really friendly, and the view is beautiful. The river is about a five-minute walk away. There aren't many places to eat nearby, though; the area feels empty and the few shops shut early. The rooms are all alike apart from bed size, so the cheapest option seems like the sensible choice. The TVs are older and don't connect to the internet. Hot water is mostly cold or lukewarm, with sudden bursts that are boiling. Checkout is at noon the next day regardless of when you arrive. Breakfast at the restaurant is complimentary only for app bookings. Even without that, you get fruit, coffee, and a free pancake along with whatever you order. The restaurant is open from 8 a.m. to 6 p.m. There are also set closing times: the beach access gates shut at 9 p.m. and the pool at 10 p.m.

Alejandra S.
All it has is a small wading pool. There’s no beach or restaurant, and none of the other things advertised on the website.
Katherine H.
The food was delicious, delivered to the hotel from the menu they provide. There isn't a restaurant on site, though, and the TV wasn't great. We didn't mind the TV. It's a quiet place to get away from everything, with uncrowded rooms that offer good value and ventilation. Bring baby bottles, beach chairs, and extra towels.
Leonardo V.
The service and attention were top-notch ⭐⭐⭐⭐⭐. It was completely peaceful, with a private beach and pool and plenty of room for activities. A great spot to relax with family or friends. My family and I will definitely come back.
Esther R.
I hope they improve, because the place has potential. As it is, the price didn't match the service, the furniture was old, and the property felt poorly maintained. For what I paid, I expected a better location. The staircase down to the beach didn't feel safe, with so many rocks that you could fall and hurt yourself. I wouldn't take children down there. The first day there was no hot water, and the bathrooms opened onto the hallway and were transparent. That was horrible. I also couldn't go for a morning run. The way was locked, and I couldn't find anyone to let me through. When we arrived, nobody answered the phone or the reception bell, so I had to call.
Amenities
Everything available at this property
General Services
8 available- 24 Hour Reception
- Smoking areas
- Garden
- Terrace
- No elevators
- Barbecue grill(s)
- Picnic area
- Barbeque
Parking
1 available- Free parking
Meals
2 available- Breakfast
- Restaurant
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
2.3 km 29 min walk
15.9 km
19.3 km
672 m 8 min walk
Attractions
20- Mangrove Tecoluta19.3 km
- Cueva de la Mojarra20.0 km
- Estero de la Mojarra20.1 km
- Escolleras de Tecolutla20.6 km
- Museo Marino Comunitario20.9 km
Restaurants
20- Restaurante Bar El Tucan672 m 8 min walk
- Restaurante Esmeralda Bar & Grill941 m 12 min walk
- Comedor Mely1.0 km 13 min walk
- El Tucán1.2 km 15 min walk
- Piccolo Fratello2.3 km 29 min walk
Transit
6- Terminal ADO AUBus2.3 km 29 min walk
- Central de Autobuses de San RafaelBus15.9 km
- Terminal ADO AU TRVBus17.2 km
- ADO TecolutlaBus21.3 km
- Terminal de autobuses de segundaBus25.4 km

Stay rules
Important conditions for your stay