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Smoke-freeFamily friendly

About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Sutera Sanctuary Lodges at Poring Hot Springs" is located in Ranau. This hotel is located in 11 km from the city center. Location You can stop by the bar. You can stop by the restaurant. If you travel by car, there’s a parking zone. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area and a barbeque area. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. If you want to make your journey even more comfortable, you can order a transfer. There are other services available for the guests of the hotel. For example, a concierge. The staff of the hotel will be happy to talk to you in English. At the hotel

Popular facilities

See all facilities
Swimming pool
Restaurant
Parking
Bar
Family friendly

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Luggage storage
Available
Languages
English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Suite

  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Premier Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
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Bed in Dorm

  • shared bathroom
  • shared-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9/10
Excellent
229 reviews

Liz C.

10/10

The reception staff were super friendly and gave us a free upgrade. The food at the restaurant was delicious, and breakfast was fantastic. The waterfall hike is beautiful, and the hot springs were relaxing. A private tub costs 10 Rigits and you can fill it as you like, while the cool rock pools are free. Staying overnight at Sutera lets you use the pools after closing, when they feel even more relaxed. We had climbers’ tags from the previous day, so we didn’t have to pay park entrance fees.

Alan R.

10/10

A lovely family outing. The wilderness and hot springs are amazing, and December weather is especially nice. Evenings are cool, and the pools or hot springs are inviting for an afternoon dip.

mei W.

10/10

There’s private parking right outside the spacious room, which was very convenient. Poring Hot Spring and Rainforest Restaurant are easy to get to, and a night walk turned up some interesting insects. Bees and other bugs can fly into the room, but that’s pretty normal when you’re staying in the rainforest. I just didn’t have time to enjoy Poring Hot Spring or Souvenir Shop, as they closed earlier at 3pm.

Hans M.

10/10

After a strenuous hike up Mount Kinabalu, we had a wonderful stay here. The staff were attentive and very helpful. Definitely recommend it.

Amenities

Everything available at this property

32 Facilities

General Services

22 available
  • Shopping on site
  • Smoking areas
  • Smoke Free Property
  • Security guard
  • Gift shop
  • Express Check In/Check Out
  • Garden
  • Fire Extinguisher
  • Room service
  • Concierge services
  • Luggage storage
  • Airport transportation
  • Transfer services
  • Barbecue grill(s)
  • Hiking
  • Picnic area
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Additional Measures Against COVID 19
  • hotel

Parking

1 available
  • Parking

Meals

2 available
  • Bar
  • Restaurant

Recreation & Wellness

1 available
  • First Aid Kit

Pool and beach

3 available
  • Swimming pool
  • Outdoor pool
  • Children swimming pool

Room Amenities

2 available
  • Family room
  • Toiletries

Languages

1 available
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

42 places nearby
Closest Bus Transport to KK

11.1 km

Closest Bus Bus pickup/drop Ranau

11.1 km

Top attraction nearbyPoring Hot Spring

12 m 1 min walk

Dining nearby 20 Restaurants

87 m 1 min walk

Attractions

20
  • Poring Hot Spring12 m 1 min walk
  • Kipungit Waterfall675 m 8 min walk
  • Adenna Rafflesia Garden, Poring, Sabah.2.2 km 27 min walk
  • Sably Goat Haven5.8 km
  • Ranau Paragliding Park6.1 km

Restaurants

20
  • Poring Station Restaurant87 m 1 min walk
  • The Moon's Kitchen Poring98 m 1 min walk
  • Wawa Fresh&Frozen Seafood1.0 km 13 min walk
  • Kg. Nampasan Baru Ranau2.9 km 37 min walk
  • Saribonda Cafe and Catering5.1 km

Transit

2
  • Transport to KKBus11.1 km
  • Bus pickup/drop RanauBus11.1 km
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out12:00Departure timing