Sirdal Hoyfjellshotell AS

The bar and restaurant staff were excellent, and breakfast and the location were the only real positives for me. But management, especially John and Ruth, were unhelpful and close to rude. I emailed them several times during the week before our stay to confirm booking details and got no reply. When we needed the arrangements we’d requested for my disabled father, they treated us like a nuisance. Despite being told about his disability, they put him downstairs with no lift, far from both reception and the restaurant. The hotel felt run down. The pool had dirty floors and changing rooms, plus broken tiles. Rooms are basic, dated, and the family rooms are tiny, so the price certainly isn’t for a nice room. If there were other hotels nearby, I wouldn’t recommend this one. I’d much rather stay at tjorhom, where it’s basic but half the price and the staff are pleasant and helpful. I assume the problem was management.