The Hera Gold Hotel

A nice hotel and good value for the price. It’s a new place, so there’s still a bit of room to improve, though nothing major. Denis at reception was really helpful.

We stayed for three nights, and the hotel was conveniently situated within a reasonable distance of the metro. The welcome was warm, and staff even helped bring our bags from the car to the room. The room smelled lovely when we arrived. My husband and I had a great stay, and I’d recommend the place.

The receptionist was always ready to help, and the service felt very welcoming.

The lobby, reception, and even the automatic door look stylish and far better than what’s behind them. Inside, the polished first impression quickly falls away. The rooms don’t have the comfort of the lobby, and the housekeeping staff were incompetent despite the presentable reception team. The exterior glass seems purely decorative. I expected a small room since I only needed a place to sleep, but the condition was still disappointing. The sheets had holes and cigarette burns, and the duvet in the closet was yellowed. The toilet was pitch black inside, its ceramic looked soldered, and the little bin beside it was badly dented. Doors needed to be slammed shut, and the lock was loose, though it would catch if you hit it. It felt like an old apartment building turned into a hotel, with a card system added and little else changed. I’d only suggest it as a last resort. Don’t expect quality.