Premier Inn Wakefield South - M1 Jct39

Parking was easy even though I arrived late, and the location is very convenient. But the radiator made terrible noises all night, even with earplugs in. The redesigned room is fine for a leisure stay, though the table's much too small for working. I'll check hotel layouts more carefully when booking work trips from now on. Premier Inn may have lost a regular customer.

Room 316 was clean and comfortable, but I barely slept. The radiator kept pinging all night like an alarm clock. Reception didn't seem very interested, and I left feeling tired.

Liz and the rest of the team were incredibly friendly and helpful. Breakfast on site was superb, and there's a pub next door. The recently refurbished rooms were spotless, with no corners cut on the facilities: hair dryer, coffee making gear and an excellent TV. The rooms and corridors were quiet too.

I was working nearby for a week and have stayed here for the same reason before, so most things were as expected. A couple of times the TV remote didn't work at all, though it might have been the TV itself. The black pudding at breakfast was so poor I stopped asking for it after the second morning, even though I love it when it's prepared well. On the first night, some guests, possibly drunk, had an argument that seemed to go on forever. I think staff should have stepped in more effectively, more firmly if needed, and even removed them from the hotel.