Americas Best Value Inn Charlotte, NC

There were roaches in the room, so we kept our luggage in the car, and some shady-looking people were around, though they didn't bother us. The tub looked like it hadn't been cleaned in a while, and there were a few burns on the bed covers. We didn't get the extra towels we asked for. Breakfast was just muffins, coffee, and imitation orange juice. The room was reasonably clean otherwise, and you get what you pay for, I guess. We checked out early and wouldn't stay again.

The room smelled awful, like smoke, and the blankets, sheets, and pillows had cigarette burns. Roaches would get into our food, and there were bed bugs. My son was bitten several times. The place wasn't very clean, and they didn't come to clean the room on the days they were supposed to. The older white man at the front desk was rude and lied. I'm not the only one who had bed bugs in their room. It's not worth the price. Watch out.

The rooms have roaches, and there's no microwave or small fridge. The other tenants make as much noise as they want, and there's no pool. From the outside it might look like a decent place, but it's a dump and I won't stay here again. The place across the street looks much better.

After several nights here, I've been impressed by the roomy, clean rooms, friendly staff, and what I got for the price. The hotel had some bad reviews before, but management has changed recently and the new owners have made a lot of improvements. They now have regular pest control and work hard to keep troublemakers off the property. It feels much safer and more pleasant now.