Courtyard Houston Kingwood

I spent two months here for a work assignment in Kingwood, TX, and the staff made the stay especially memorable. Everett (Front Desk Manager), Alejandro, Madi, Shawn (Restaurant Manager), Chris, and Isaiah were consistently courteous, professional, and welcoming across the front desk, housekeeping, restaurant, and maintenance teams. The rooms are clean and updated, and there’s a relaxing pool and gym. The hotel is just off Highway I-69, with places to eat within walking distance, including Texas Roadhouse and The Draft. First-rate experience, and I’d recommend it for work or leisure.

Everett, the manager, let me leave my lightweight motorcycle in a secure area behind the hotel, accessible by key card. Two guys could easily lift it into a truck, so I really appreciated that. The room was clean and comfortable for a reasonable price, and it stayed quiet despite the busy highway nearby. There are several restaurants within walking distance.

The room was clean and great, and the staff were very nice. There’s also a security patrol in the parking lot and a nice lobby. It costs a little more than some nearby hotels, but it’s next to a great little draft house with good food.

Dirty bed linen and an AC unit that blew cold air but was dusty and smelled terrible made for an awful stay. I told the manager, whose name I think started with an “N,” a short dark-haired woman. It took ages to speak with her because she was on her phone for hours, laughing and joking with a “client.” When I said the call didn’t seem like business and pointed out how unprofessional it was, she had a terrible attitude. This wasn’t worth what I paid. I’d rather sleep in my truck than stay here again. Nothing but unnecessary turmoil and a headache. I don’t usually write reviews, but this place and that individual were something else. 👎🏽