Quality Inn & Suites Louisville East

The sheets had stains, and one had burn holes. There were stains on the chair, the TV wasn't working, and the hotel wasn't very clean. Breakfast was poor too: the pancake mix tasted nasty, and they served frozen boiled eggs. The front desk staff member was very nice and helpful, though. He brought fresh sheets and came to fix the TV. I appreciated how polite and kind he was.

The room I was put in was disgusting and badly needed cleaning. I had paid for a king bed and a room with a jet tub, but they said I hadn't and moved me to a different room. Even after I showed my confirmation, they kept making excuses. Just the worst. Don't waste your time here.

People were loud, doors slammed all night, and guests hung around in the parking lot, so getting sleep was out of the question. The room felt dark, dusty, and dirty, especially the ice bucket, which was absolutely disgusting. There were also a lot of questionable guests. I was charged nearly $100 a night for what felt like a $50-a-night hotel. It wasn't worth that price.

I've never had a bad experience here. The employees are nice, the service is good, the rooms are always clean, and the price never changes. I think I like this place 😁