Sonesta Select Atlanta Cumberland Galleria
About this property
Sonesta Select Atlanta Cumberland Galleria Hotel is located in Atlanta. This hotel is located in 16 km from the city center.
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mini-bar
- private-bathroom
- safe
Standard Double room: Room Amenities
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- kitchen
- microwave
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
Deluxe Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
Superior Double room: Room Amenities
- wi-fi
- workstation
Superior Quadruple room with city view
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
Superior Quadruple room with city view: Room Amenities
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
The indoor pool was the main reason I booked Sonesta Select Atlanta Cumberland Galleria for my son's 9th birthday, so the way staff handled our visit was a huge disappointment. We went down around 7:00 PM, when the pool was calm and only women and children were there. Carlos came over and told us we had five minutes to leave, sharply, without a polite explanation or request. I asked why we had to go when people were still using the pool and it was only 7 PM. Carlos was dismissive and rude and didn't clearly explain. He stepped away, then came back about two minutes later with an even worse attitude. We left feeling unwelcome and uncomfortable instead of having the positive birthday experience we'd hoped for. I understand pools have closing times or rules, but those can be explained respectfully. This interaction felt unnecessarily hostile toward guests who were trying to use an amenity they had booked the hotel for. I hope management looks into it and improves how staff speak with guests, especially families staying for a special occasion.
After a long day of travel, Carlos at the front desk really made my night. He was approachable, knows the area, and gave me great customer service. Super helpful and amazing. The world needs more love and more people like Carlos in customer service. Your company has a keeper.
Carlos made sure I was well taken care of throughout the stay, paying attention to every detail and going above and beyond. From the minute I arrived, he was welcoming, professional, and patient with all my questions, making sure I felt comfortable at each step. It's rare to find someone so dedicated to great service. He's the best, and I'm grateful for all he did to make the experience so good.
I've been staying here for business, and the hotel and location have both been wonderful. It's also extremely quiet, and the rooms are very clean and comfortable. Carlos is a delight to be around, professional and friendly, and always goes above and beyond to see that my needs are met. The service has been impeccable. I'd absolutely recommend this hotel.
The room and whole facility were nice, and the women working the shift were extremely friendly. The stay itself was amazing, but I found an extra $12 charge on my card for parking onsite. When I called, the man who answered said they don't hide parking fees and argued repeatedly that the fee was listed on booking. I told him no one had informed me and showed him screenshots proving it wasn't there. Since he chose to argue instead of removing a charge I hadn't been told about, I'll file a chargeback.
Amenities
Everything available at this property
General Services
44 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Television in lobby
- Fire Extinguisher
- Iron and board
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of construction
- Year of most recent renovation
- Number of floors (main building)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Car hire
- Laundry service
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Printer
- Audio Visual Equipment Rental
- Non Smoking Establishment
- Billiards
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
3 available- Bar
- Restaurant
- Snack bar
Business Services
6 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
3 available- Indoor Pool
- Pool facilities
- Indoor freshwater pool
Sports
6 available- Fitness facilities
- Gym
- Fitness
- Mini golf
- Golf
- Tennis
Children
1 available- Babysitting service
Pets
2 available- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
Room Amenities
7 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Towels and bed linen
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
444 m 6 min walk
19.4 km
8.3 km
276 m 3 min walk
Attractions
20- Atlanta History Center8.3 km
- Museum of Illusions11.3 km
- High Museum of Art12.2 km
- Atlanta Botanical Garden13.0 km
- Piedmont Park13.2 km
Restaurants
20- Thai Cafe276 m 3 min walk
- Grits & Eggs Breakfast Kitchen293 m 4 min walk
- Pei Wei Asian Express293 m 4 min walk
- Big Easy Cajun Grill303 m 4 min walk
- Burger King317 m 4 min walk
Transit
20- Cobb County International AirportAirport19.4 km
- Hartsfield–Jackson Atlanta International AirportAirport26.9 km
- CobbLinc Cumberland Transfer CenterBus444 m 6 min walk
- Interstate North Pkwy & 180 BuildingBus2.5 km 31 min walk
- Interstate North Pkwy & 150 BuildingBus2.6 km 33 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Card
Deposit
Pet deposit required
Parking
Parking - Extra charge may apply
Hotel information
- Total rooms
- 182
- Floors
- 8
- Year built
- 1987
- Last renovated
- 2018
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
