Alan J.
I travel often for work as a service technician, and this was the worst hotel decision I’ve made. I picked it because it was one of only two hotels in Paris, IL and I needed to be nearby. I knew I was taking a chance on a Super 8, but the condition of the room was disgusting. The mattress had blood and other stains, the shower was stained and mildewy, and I couldn’t walk around barefoot. Then my driver’s license was left at the front desk at check-in, and getting it verified and returned became a nightmare. They wouldn’t answer the desk phone after a dozen calls, whether I had a complaint or just wanted a fresh towel. Only after I contacted Wyndham customer support twice did the hotel respond. They flat-out refused to mail my license and said I had to come back for it, though I live nowhere near there. They acted very sketchy. I believe illegal things may be going on there, and people should avoid the place. Worst hotel experience, zero out of five.

