Guest House Suites

The Guest House is close to many main attractions, and The Eastern Salt Marsh is nearby. I had a comfortable, secure first-floor room with a king size bed, and it was easy to reach customer service. The local restaurants, venues, walks, and general comfort are all reasons I plan to return for another stay.

The rooms were okay, but they all looked onto a parking lot, with no water view. The photos shown for the hotel are from the previous establishment and don’t represent its current condition. It felt more like an AirBNB presented as a hotel. There was no staff when we arrived, and we had to call an 800 number to get the room’s key code. There wasn’t any WiFi either. The walls were so thin I could hear everything happening in the next room, play by play. The website now seems to be a dead link, which felt super shady.

The room itself was nice, and the bathroom was the best part, but the mattress was sinking and needs replacing. We could hear our neighbors talking through the paper-thin walls. The hotel’s location was great, but our advertised ocean view turned out to be a view of the parking lot. They also wanted to charge extra for a 3 pm early check-in, which is standard elsewhere. At the front desk, the admin wasn’t helpful. She either didn’t know the details or was trying to withhold information about hidden fees.

We had a good stay in the rooms overall, apart from the TV in our living room, but planning our wedding guest block at guest house suites was a real struggle. Things started well with event coordinator Raychel, then after a few months she stopped responding. I had to call to learn she was no longer with GHS. After that, a different person handled every question, and there was a lot of confusion about details we’d specifically arranged with Raychel, including early check-in for guests and room block pricing. Several guests were initially told the block was full or that no block existed. Then, three hours before check-in the day before our wedding, my mother got one text saying her weekend room was no longer available due to "unforeseen circumstances". As the bride, I was really frustrated. Luckily I’d reserved a second room, so my parents could stay in that one. When we arrived, a contractor said they’d been renovating the room. They should have told the guest about the existing renovation much earlier than three hours before check-in.