New Badawia Resort

We came for my birthday and left after 24 hours. The room was filthy when we arrived around 8:30 pm, and looked as if it hadn’t been cleaned after the previous guests. There were crumbs, fag burns, and black hair on the bed, cemented skid marks on the toilet, toothpaste spattered on the sink and mirror, and strange stains on the chairs. The door handle was loose, and the door opened from outside even when locked from inside. We felt unsafe enough to barricade ourselves in. When we complained the next morning, staff sent someone who showed us how to open and close the door but didn’t seem bothered that it opened while locked. They said housekeeping would come during the day. We spent the day at the beach because we didn’t feel safe in the hotel, but when we came back around 5pm, the room hadn’t been touched. We felt too threatened to complain again. The welcome had felt wrong from the start. Staff were gathered together staring at us, and there was no warmth. When we went for a drink that first night, we were told alcohol cost extra despite having paid for all inclusive. We let it go because we’d had a long travel day and planned to try again in the morning. At night there were loud staff, or people we took to be staff because they didn’t wear the same blue wristbands as us, acting like guests, getting drunk and playing loud music until around 2am. Another English man in the dining room warned us not to eat the food, saying he’d seen rats in the kitchen and staff hadn’t cared. We lasted two nights only because our next flight wasn’t until Friday, after arriving Wednesday. We left at 10 Friday morning even though our flight was at 8pm, because we felt so unsafe and threatened. We slept fully clothed because the bed felt so dirty, putting t-shirts over the pillows and keeping our hoods up with as much clothing on as possible. This place is vile and nowhere near standard. It has made us never want to return to Egypt. We’ve never experienced anything like it, and it felt as if staff were staying there as guests. I think this hotel needs shutting down, and I don’t think that’s an overreaction. Any review over 1 stars is fake. I’ll attach pictures below.