Hotiday Firenze Novoli

For a solo traveler wanting to stay near Florence airport, I'd recommend this hotel. Parking is a plus, and some rooms have balconies. Breakfast was good too, and it was great value for the money.

The room was in poor sanitary condition and needed maintenance. We also found at least six or seven mosquitoes inside, despite never opening a window or balcony door. Noise kept us awake until 3 or 4 a.m., from carts being moved, groups of young students, and doors slamming. After spending 100 euro per night, the quality fell far below what we expected. Nobody answered my complaint at the hotel or by email. I had a nightmare of a stay and won't choose this place again. Definitely not recommended.

The person at reception was accommodating and very apologetic, though the problems seemed to be down to whoever manages the hotel. The bathroom door frame was broken, so the door couldn't close. After moving us to another room, they gave us the wrong access code. Damage beyond ordinary wear and tear like this could be prevented if management paid attention.

Parking and car charging were great, and getting into the city centre was easy. The team was flexible too: our baby slept a little longer, and it wasn't a problem. I'll come back.