Dea Tiburtina

The location is great, with the train and bus stations right across the street, and the price is competitive. Each room has working air conditioning, a TV, and a very nice en suite bathroom with a shower. The rooms are quiet, comfortable doubles, and everything was very clean. There’s also a working kitchen, free WiFi, and self-service snacks, drinks, coffee, and cappuccinos available all day. The building feels secure, with security cameras, and the staff are friendly.

It’s close to a bus station and the building has a lift. The downsides were loud street noise, a late check-in fee, and a host who was unprofessional, unhelpful, and inhospitable. After we gave feedback about a problem in the building, he stopped communicating properly. He kept insisting it was entirely our fault, even though his poor communication had partly contributed to the issue.

A decent place for an overnight stay, just a few meters from Tiburtina station for Metro and buses. They always replied kindly and followed through on what they said. I recommend it.

I was unable to get into Italy and let the hotel know, but they still charged me the full amount. I was prepared to pay half so neither side would take the whole loss, but there was no empathy at all. I had thought I’d stay here when I returned to Italy. After this, I’ll never come back.