Tran P.
Before I even checked in, the staff had made a great impression. I emailed them and they were at the bus stop within 10 minutes to drive me to the hotel. At reception they greeted me by name before I’d introduced myself. After check-in, they brought snacks to my room, then came up to escort me to the restaurant for dinner. It felt more luxurious than the other ryokans I’ve stayed at. The same sincere, attentive service continued throughout, sometimes so much that I felt a little shy. There’s a lovely garden on the ground floor beside the gate, and the onsen has plenty of room to avoid crowds, as well as the famous kinsen bath. The ginsen bath isn’t available to everyone, only guests in selected rooms. I hadn’t looked into that and walked to the town ginsen bathhouse to try it, but that was my own fault. My only nitpick is that the room lighting could be warmer, 2700K rather than 4000K. Very good stay, and I’d be glad to come back.
