Shibuya Excel Hotel Tokyu
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- JPY 3500
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Japanese
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Excel Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- slippers
- telephone
- toiletries
- towels
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1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bedsheets
- blackout-blinds
- fridge
- hairdryer
- heating
- iron
- pillows
- private-bathroom
- safe
- shower
Add your dates to see current rates.
Excel Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- slippers
- telephone
- toiletries
- towels
Add your dates to see current rates.
Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bedsheets
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- pillows
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Marco B.
We had a smooth experience getting our bags delivered to the hotel before we arrived, and the staff also handled a later delivery of things we’d bought elsewhere in Japan without any trouble. Service was excellent. The main draw is being right in the middle of Shibuya. After exploring Tokyo all day, we didn’t have to think about catching the last train or taking the metro back late. Everything was close by. The rooms were fairly standard, but felt surprisingly spacious for such a central part of the city, and the three of us had enough room to be comfortable. I’d happily come back. It’s a great option if you want to stay in central Tokyo, directly connected to one of its liveliest areas.

Lina M.
The staff were friendly and the service was great. The room was a little small and looked a bit aged, but we didn’t mind since we could walk to so much from this hotel. Shibuya Crossing, the Hachikō Statue, shops, restaurants, and places for entertainment were all nearby. We had a wonderful stay, and the location right in the city was hard to beat.
Minseok H.
Getting around Shibuya was easy, with the hotel connected to the indoor mall and direct access to Shibuy station. There were also convenient konbini options in the mall. We had luggage sent from elsewhere in Japan, and it made it up to our room without any fuss. The executive double was a decent size, and the 22nd floor had a great view. Breakfast on the 25th floor was alright, with a view over Shibuya. The room had the usual amenities, plus a built-in universal plug adapter with USB A ports, which was handy.
Aisha R.
It was easy to get around Tokyo from here, since the hotel connects to Shibuya Station and the airport limousine bus stops right outside. Our room was comfortable, with a great view of the Shibuya Scramble, even though some people call the hotel old. Staff were friendly and accommodating, and the front desk's luggage delivery service was convenient and reasonably priced. Breakfast on the 25th floor had a nice variety and lovely views. I’d definitely recommend staying here.
Tara B.
The café was a lovely place to start the morning, with delicious food. The staff were some of the best we met on our trip, kind, attentive, professional, and always willing to help. With the hotel connected to the mall and grocery and food options, it was easy to pick up coffee, snacks, meals, or essentials after a long day out. Shopping, restaurants, and trains were all close by in the heart of Shibuya, right among the energy of Tokyo. I’d gladly return and recommend it to anyone visiting the city. ☀️
Amenities
Everything available at this property
General Services
52 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Television in lobby
- Fire Extinguisher
- Room service
- Linens
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Cafe
- Airport transportation
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Year of most recent renovation
- Total number of rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Airport
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Airport Shuttle
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
9 available- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Kitchen
- Kettle
- Air conditioning in Restaurant
Business Services
6 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
1 available- Massage
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
Languages
3 available- English
- Multi Language Staff
- Japanese
What's nearby
Explore attractions, restaurants and transport around the hotel
30 m 1 min walk
61 m 1 min walk
91 m 1 min walk
13 m 1 min walk
Attractions
20- Hachiko Statue91 m 1 min walk
- Shibuya Sky194 m 2 min walk
- 神宮前歩道橋1.2 km 15 min walk
- Yoyogi Park1.4 km 17 min walk
- Yamatane Museum of Art1.4 km 17 min walk
Restaurants
20- Tsubame Grill13 m 1 min walk
- Restaurant Á bientôt18 m 1 min walk
- さくらさくら 渋谷店25 m 1 min walk
- 黄金の蔵渋谷南口店25 m 1 min walk
- 魚民25 m 1 min walk
Transit
20- 東京国際空港Airport14.4 km
- 成田国際空港Airport63.2 km
- 渋谷駅Bus30 m 1 min walk
- 渋谷駅ハチ公口Bus61 m 1 min walk
- 渋谷Train61 m 1 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Meals
Breakfast - Extra charge may apply
Parking
Parking - Extra charge may apply