Metro Star

The room itself was lovely, clean and tidy, but the receptionist spoke to us rudely. After we'd paid, he warned that any damage would cost us £200. We arrived just before 9pm in heavy rain, so we didn't have much choice at that point. I won't be going back.

The only real plus was being just 20 minutes from ExCeL. I booked a month before coming to London, and after talking to other people staying there, I realised I'd paid too much: £170 for two nights, while they paid £50-£60 per night. There was a local con going on, and the room I got was horribly cramped, barely tall enough for my 6ft partner to stand upright, and incredibly hot. The window wouldn't stay open, so I had to wedge it open with a bottle for some air. The room was dirty, cracked all over and had broken drawers. There was one fan for all 11 rooms, and it was partly broken and didn't work. The bathroom was dirty and nothing like the pictures. The so-called garden was a dumping ground full of rubbish and trash, and the street and local area were just as unsightly. I regret booking here. It was the only available place nearby for the con, but I wish I'd stayed elsewhere and travelled a bit further. That probably would've been cheaper too.

I’m a budget traveller, and this was a really good place to rest during my trip. The room was cosy, the bed was comfortable, and they gave me a bigger room for the same price. I got more than I expected. If you’re after luxury, look elsewhere, but I was very happy with it.

The room layout could use some work, and the ceiling needs fixing. What bothered me most was the shower curtain, which was orange over half of it. I pointed it out to the person in charge, but they said it wasn’t dirty. It clearly was. If it wasn’t, why was it orange? Especially during a pandemic.