Hilton Garden Inn Charlotte/Concord
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
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Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Walter H.
The hotel looks great when you walk in, but my two-night work stay with a coworker had several problems. The toilet in my room kept cycling on and off every 30 to 45 seconds. I reported it, heard the front desk call maintenance, then went to work and dinner. When I got back, it was still doing it. I reported it again the next morning and was told maintenance had checked and found nothing wrong, which can't be true. It seems like an easy fix with a $5 part, and trying to sleep with that noise was practically impossible. There were also obvious spills on the tile at the entrance to my room that housekeeping should have cleaned. They only come every other day, which may be standard now, but room prices haven't come down to match the reduced service. Finally, there's no complimentary continental breakfast like at most hotels. I was quickly reminded that it costs $9.95, though I only wanted a breakfast bar. That's outrageous for a hotel charging nearly $200 a night. I'll be in the Charlotte area more often for work, but this has ruled this hotel out for me.
Nadia F.
Chinay Moore made my first stay here with my family a great one. She was professional, patient, kind, and thorough, and explained everything clearly while handling all my questions smoothly. Her warm welcome and attention to detail set a high standard right away. I work in customer service and sales, and I'm confident employees like Chinay directly affect guest satisfaction, repeat business, and hotel ratings. She's a real asset and deserves formal recognition from management, including a raise and bonus. Without her, the hotel could lose high reviews and customers like me might not return. Thank you for hiring Chinay Moore!
Arjun R.
We had a great experience. The hotel, its amenities, and its services were all great. We couldn't use the pool because it was cold the day we visited, but the location is convenient for major restaurants and malls. The breakfast team was great, especially Tandal, who was very helpful with the food and menu details. Thank you.
Mariam H.
The location was amazing and easily the best part. There were food places and local shops nearby, and our room was large and accessible. Still, the poor service and several room problems made the stay very disappointing. Housekeeping changed only one bed instead of both, left the trash, and didn't clean anything else. The curtain didn't work, the air conditioner was manual, and charging for WiFi felt unreasonable. The pool heater was broken. We were told it was supposed to be repaired, but it never was. With temperatures below freezing, the pool was unusable, which isn't acceptable for a standard hotel amenity. We left a day early because of all this, and I wouldn't recommend staying here.
Kara W.
Andrea at the bar was a gem, and the food and drinks were tasty and well priced. We also liked the outside seating area with a fireplace after a long 70° November day. The food and drink pantry was well stocked, and the other guests were friendly. Our room was fantastic, with a separate seating area, and it was very clean and comfortable. Best stay we've had in this area!
Amenities
Everything available at this property
General Services
39 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Express Check In/Check Out
- All Spaces Non Smoking (Public And Private)
- Room service
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Microwave oven
- Transfer services
- Hiking
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Launderette
- 24 Hour Security
- Shop
- Clothes dryer
- Highchairs
- Banquet hall
- Audio Visual Equipment Rental
- Game room
- Hot tub
- Non Smoking Establishment
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Free parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
5 available- Bar
- Breakfast
- Restaurant
- Snack bar
- Vending machine
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Meeting room
Recreation & Wellness
2 available- Spa tub
- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Indoor freshwater pool
- Outdoor freshwater pool
Sports
2 available- Fitness facilities
- Fitness
Room Amenities
3 available- Fridge
- Cable TV
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
5.5 km
6.8 km
624 m 8 min walk
260 m 3 min walk
Attractions
20- iFLY Indoor Skydiving - Charlotte624 m 8 min walk
- SEA LIFE Charlotte-Concord1.4 km 17 min walk
- The Escape Game Concord1.4 km 18 min walk
- Hendrick Motorsports Museum and Team Store1.6 km 20 min walk
- Mustang Owner's Museum3.5 km
Restaurants
20- Texas Roadhouse260 m 3 min walk
- Zaxby's322 m 4 min walk
- Jim 'N Nick's323 m 4 min walk
- Sonny's BBQ453 m 6 min walk
- Starbucks454 m 6 min walk
Transit
20- Charlotte-Douglas International AirportAirport27.8 km
- Northbrook International UltraportAirport65.5 km
- UNCC/HuntersvilleBus5.5 km
- North DeckBus6.7 km
- Student Health EastBus6.8 km

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required