Southern Suites Pensacola Davis

I've been here nearly a month and have generally liked the place and the staff. People over 30 and guests of all ages seem well behaved, and my earlier pest control request was handled after a few days. My one ongoing issue is the TV service. Since the storm last month, channels 32 Fox News, 45 A&E Network, and 49 CMT have had frozen pictures or stopped working. I enjoy all three, especially FOX News, and they're major basic cable channels. HBO EAST is the one premium channel. This has gone on for three weeks too long, even though the problem seems small. I don't think the staff has been willing to pursue the usual fixes. The motel's owner or whoever is responsible should contact the cable company, explain that the paid service isn't working properly, and request a service check. The company shouldn't charge a business to maintain its own equipment. Maybe they can walk someone through simple steps on the phone, like briefly cutting power to the Wi-Fi router or modem and waiting five minutes if they recommend it. It feels like there's no process for calling the cable technician. Could someone authorized look into this and solve it in 1-5 days? I'm not trying to hurt the business. I like it here and would gladly update this review once it's fixed. A physical or digital suggestion box could also help guests make sure owners and management hear about problems, with someone on the owners' team checking it once or twice a month. Cameras can't show everything. I'd be happy to have Fox News back. Thanks to the whole team.