OYO 13191 Hotel Atlas Palace
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Meera D.
The security was worrying. The doors didn't have a proper lock system, so anyone could open them, and the doorbell didn't work. The TV never worked during our four-day stay, although we were charged for amenities that weren't provided. The staff didn't seem trained in hotel service, and I wouldn't recommend this below-standard hotel. Its booking-site photos are misleading, and prices should reflect the poor upkeep instead of matching other hotels nearby. Cleanliness was another serious issue. The bathrooms were dirty, tap water was yellowish, there were cockroaches in the room, and the drawers weren't clean. There were no wardrobes for clothes. We moved to another room, but the same problems were there. The grill used for our breakfast sandwich also seemed unclean for a long time, and the burnt taste was disgusting. We paid an extra 500 for breakfast, but were told the only choices were puri bhaji, chola Bhatura, and alu paratha. For four days, that meant eating only those items, even though we were paying. Staff said water bottles were chargeable, though I expected the daily bottles to be complementary and only extra bottles to cost money. Transport between the airport and hotel was fine and cost 3000 in total.
Pooja S.
The tap water had soil in it, and the rooms felt stuffy and unhealthy. The furniture was poorly finished, with wood visible in many places. They gave us just one towel for three people, not one per person. People weren't cooperative either. If you care about hygiene, I wouldn't recommend this place. It was a terrible stay.
Ami D.
Getting help was a struggle throughout the stay. Requests were ignored or answered very late, and the staff came across as uninterested and unprofessional. Room service was extremely poor. The room itself was cramped and in worse condition than the online photos suggested. The price was another problem: they quoted one amount over the phone, then asked for more when we arrived. That felt misleading and dishonest. For what they charge, the experience wasn't worth it, and I wouldn't recommend staying here.
Avni V.
The main thing that needs work is cleanliness and hygiene. Improving that would make the experience much better. The restaurant food was okay, and the staff were supportive and provided very good service. I stayed at Hotel Atlas Palace, Ujjain, and felt safe and comfortable there.
Rahul S.
The AC, TV, and geyser weren't working, so there was only regular water. For the TV, you can connect your phone to watch YouTube. The rooms were average. This didn't feel suitable for married couples or ladies, since you have to keep calling the housekeeper about the bathroom geyser and toilet flush.
Amenities
Everything available at this property
General Services
12 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Express Check In
- Room service
- Indoor Fireplace
- Iron and board
- Luggage storage
- Library
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Breakfast
- Restaurant
- Kitchen
Room Amenities
5 available- Non Smoking Rooms
- Family room
- TV
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
484 m 6 min walk
576 m 7 min walk
757 m 9 min walk
44 m 1 min walk
Attractions
20- Mahakal lok Corridor757 m 9 min walk
- Shri Mahakal Lok, Ujjain808 m 10 min walk
- Triveni Museum893 m 11 min walk
- Shri Chaubis Khamba Mata Temple, Ujjain901 m 11 min walk
- Shri Mahakaleshwar Jyotirlinga Temple1.0 km 13 min walk
Restaurants
20- Atithi Restaurant44 m 1 min walk
- Hello Ujjain Cafe & Restaurant74 m 1 min walk
- जन्म पत्रिका परामर्श केंद्र एवं कालसर्प दोष मंगल दोष पूजन221 m 3 min walk
- Mahakal Restaurant274 m 3 min walk
- Nirala Punjab Restaurant313 m 4 min walk
Transit
19- Ujjain JunctionTrain484 m 6 min walk
- Dewas Gate Bus station, buses north and localBus576 m 7 min walk
- Nanakheda bus stationBus2.5 km 31 min walk
- Vikram NagarTrain4.6 km
- Chintaman GaneshTrain5.2 km

Stay rules
Important conditions for your stay